Integrations

Make your existing systems act like one process.

The useful question is not “How many apps can we connect?” It is which systems should share context, what event should move the work forward, who needs to review it, and where the durable record belongs.

Integration patterns

Design the handoff before choosing the connector.

A platform name is not a workflow. Start with the source, the preparation or decision step, and the system or owner that should receive the result.

01

Website or inbox

Prepare context → CRM + owner task

02

Document arrives

Extract + review → Record + approval

03

Finance status changes

Apply rules → Reminder + owner queue

04

System alert

Summarize context → Human response checklist

When the tools do not line up neatly

The edge cases are part of the integration.

Older systems, private databases, vendor portals, partial APIs, access constraints, and human approval requirements are normal. The right design should expose those boundaries instead of pretending every workflow is a clean two-app connector.