Integration
Microsoft 365
Live demo
Account alerts, email threats, and identity events routed into a response playbook.
Most Microsoft-heavy teams do not need another dashboard—they need the same work item to move from email or Defender into the right queue with context attached.
BCT.tech designs automations around Microsoft 365 so alerts, documents, and approvals land where your staff already work, with explicit human review before anything customer-facing goes out.
Outcomes teams notice
- Bring email, security alerts, and team conversations into one clear story instead of three separate places.
- Attach summaries and suggested next steps before the work reaches the first responder.
- Keep escalation rules and review requirements visible when AI drafts replies or summaries.
What we typically automate
Security and identity signals
Phishing reports, risky sign-ins, and admin alerts become classified incidents with clear next steps instead of noisy alert output.
Document and inbox throughput
High-volume mailboxes and shared libraries can feed summaries, routing, and task creation in the tools your team already uses.
Cross-app handoffs
Calendar, tasks, and CRM updates stay aligned when one workflow owns the handoff rules and exceptions.
Third-party names are used to describe interoperability patterns. BCT.tech is an independent services practice and is not sponsored by or affiliated with the vendors listed.