Workflow review

AI automation for the tools your team already uses.

One workflow at a time—real results before you expand. We map where work actually stalls, remove repeat data entry and inbox triage drag, and reconnect your CRM, documents, chat, and finance so the next step is obvious.

  • Measurable time savings in weeks, not months
  • No rip-and-replace—works with your existing tools
  • One workflow at a time, proven before you expand

What happens next

From your note to a working workflow

We keep the first step tight and focused so you leave with clarity, not a long proposal.

01

Review

We read your note and reply with focused questions—or a time to talk—usually within one business day.

02

Discovery

Maps where work starts, who owns it, which tools need to connect, and where people stay in the loop.

03

Production

Changes roll out with testing, fallbacks, and visibility so adoption does not depend on heroics.

Best fit

Built for service teams with recurring workflows

The strongest results come from teams handling repeated intake, handoffs, and follow-up across multiple tools.

  • Ops-heavy service teams
  • Teams with 5–50 people handling workflow intake
  • Existing investments in CRM or docs platforms
  • Wasting 10–30% of capacity on manual handoffs

Common tools we connect

Microsoft 365

Outlook, Teams, SharePoint

Google Workspace

Gmail, Drive, Sheets

CRM

HubSpot, Salesforce, Pipedrive

Finance

QuickBooks, Xero

Chat

Slack, Teams

Forms & Intake

Typeform, Zapier, APIs

Before you submit

Related guides on BCT.tech

Skim how we talk about platform-only builds versus partner-led workflows, then browse demos or integrations that match your stack.

FAQ

Workflow review questions

Quick answers for teams comparing DIY automation, MSP bundles, vertical software, and implementation partners.

What should I put in the project details field?

Include the trigger (for example, inbound email or form), the systems involved, who approves or edits output today, and what "done" looks like. Screenshots or example thread subjects help, but names of tools and owners matter most.

How quickly will someone respond?

We aim to reply within one business day with focused follow-up questions or a suggested time to talk. Urgent production outages are still best routed through your existing IT or MSP channels.

Is this the same as hiring an MSP or buying Zapier?

Not exactly. MSPs often own devices, identity, and infrastructure. Platforms like Zapier or Power Automate are execution layers. A workflow review helps you decide whether the gap is tooling, integration design, process clarity, or a mix—before you fund the wrong fix.

Which industries or tools do you support?

We focus on service and operations-heavy teams: legal intake, property operations, AEC handoffs, nonprofit coordination, finance follow-up, and professional services. Common stacks include Microsoft 365, Google Workspace, HubSpot, Salesforce, Slack, QuickBooks, and DocuSign.

Ready to fix your first workflow?

Tell us about the workflow slowing your team down. We respond within one business day.